News
Napa Valley Wine Train CEO Admits They Were “100 Percent Wrong” For Kicking Women Off Train
Napa Valley Wine Train says they were “100 Percent Wrong” for kicking women off train for being “too loud”.
After news spread quickly that black women were kicked off the Napa Valley Wine Train for being “too loud” the business now says it was “100 percent wrong.”
In a newly released statement, CEO Anthony Giaccio says his management teamed handled the incident poorly.
“The Napa Valley Wine Train was 100 percent wrong in its handling of this issue,” he said. “We accept full responsibility for our failures and for the chain of events that led to this regrettable treatment of our guests.”
Giaccio also wrote an apology letter to the women who were kicked off the train.
I want to apologize for your experience on the Napa Valley Wine Train on Saturday, Aug. 22. We accept full responsibility for our failures and the entire chain of unfortunate events you experienced.
Clearly, we knew in advance when we booked your party that you would be loud, fun-loving and boisterous—because you told us during the booking process that you wanted a place where your Club could enjoy each other’s company. Somehow that vital information never made it to the appropriate channels and we failed to seat your group where you could enjoy yourself properly and alert our train’s staff that they should expect a particularly vibrant group.
We were insensitive when we asked you to depart our train by marching you down the aisle past all the other passengers. While that was the safest route for disembarking, it showed a lack of sensitivity on our part that I did not fully conceive of until you explained the humiliation of the experience and how it impacted you and your fellow Book Club members.
We also erred by placing an inaccurate post on our Facebook site that was not reflective of what actually occurred. In the haste to respond to criticism and news inquires, we made a bad situation worse by rushing to answer questions on social media. We quickly removed the inaccurate post, but the harm was done by our erroneous post.
In summary, we were acutely insensitive to you and the members of the Book Club. Please accept my apologies for our many mistakes and failures. We pride ourselves on our hospitality and our desire to please our guests on the Napa Valley Wine Train. In this instance, we failed in every measure of the meaning of good service, respect and hospitality.
I appreciate your recommendation that our staff, which I believe to be among the best, could use additional cultural diversity and sensitivity training. I pledge to make sure that occurs and I plan to participate myself.
As I offered in my conversation with you today, please accept my personal apologies for your experience and the experience of the Book Club members. I would like to invite you and other members to return plus 39 other guests (you can fill an entire car of 50) as my personal guests in a reserved car where you can enjoy yourselves as loudly as you desire.
I want to conclude again by offering my apologies for your terrible experience.
Despite Giaccio’s apology and his offer to allow the women to return with 39 friends (a total of 50 people), Lisa Johnson said her book club won’t be boarding the wine train ever again.
“What we really wanted is for something like this not to happen in the first place,” she said on MSNBC. “I will never forget my first and last experience.”
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News
5-year-old helps save his family from house fire
5-year-old Juwan Perry Jr. is being held a hero after saving his family from a house fire. Juwan’s mom says if it wasn’t for her son they likely wouldn’t have survived.
5-year-old Juwan Perry Jr is being held a hero after alerting his mother to a house fire, saving his family lives.
5-year-old saves family
On Apr. 5th around 4:40 am, Juwan woke up to the smell of smoke in his home in Warren, Michigan.
He said he saw flames and called for his mother.
His screams came just in time, and his mom Brittany was able to get all seven of the children in the home outside to safety.
Juwan’s mom says if it wasn’t for her son they likely wouldn’t have survived.
As for Juwan, he told WXYZ-TV his motivation for helping save his family despite the fear. “Because I love everybody,” he said.
The Warren Fire Department got the fire under control but the home is a total loss.
To help in recovering from this devastating loss, a GoFundMe has been launched to support them during this challenging time.
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News
Magnitude 4.8 earthquake strikes northeastern United States
A magnitude 4.8 earthquake in Lebanon, New Jersey shook the northeastern United States on Friday morning.
A magnitude 4.8 earthquake shook the northeastern United States on Friday morning.
Magnitude 4.8 earthquake
According to the U.S. Geological Survey, the earthquake was detected near Lebanon, New Jersey, at 10:23 a.m. Friday.
The earthquake was felt in New Hampshire down to Maryland.
Notable event
According to the Richter scale, which is used to measure earthquake magnitude, they considered the event a “light” earthquake. Still, the geological survey posted on X that it was “notable.” They went on further to say earthquakes are “uncommon but not unheard of along the Atlantic Coast”.
It’s not yet clear if anyone was hurt in Friday’s quake.
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News
9-year-old cancer survivor killed in tragic school bus accident
A family is in mourning after a 9-year-old cancer survivor was tragically killed in an accident in Orlando.
A family is in mourning after a 9-year-old cancer survivor was tragically killed in an accident in Orlando, Florida.
9-year-old cancer survivor tragically killed
Elyas Amyr Marshall-Rodriguez got off the bus Tuesday afternoon and, as he was walking away from the bus, he dropped his football when he crawled under the bus to get it and the vehicle began moving.
Marshall-Rodriguez was in remission for leukemia when he was killed on Tuesday after being diagnosed at 2-years-old, according to his family who spoke at his vigil.
He loved life
“He was the life of the party,” said Trenae Gayle, Marshall-Rodriguez’ cousin. “He loved football; he loved basketball. He loved all sports.”
The family has set up a GoFundMe.
The Florida Highway Patrol is investigating the incident and the investigation is currently ongoing.
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Unheard Voices Magazine is a news reporting platform covered under Copyright Disclaimer Under Section 107 of the Copyright Act 1976, allowance is made for "fair use" for purposes such as criticism, comment, news reporting, teaching, scholarship, and research.
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